In 2010, after more than 25 years working as a psychologist and executive in more than 40 countries, and having experienced firsthand the responsibility of leadership and its effects, Dr. Glenn Williams began to analyze the relationship between leadership character and performance.
This initiative lead to a breakthrough understanding on how organizational culture, leadership identity and well-being affects decision-making and organizational performance.
During this time, LCP Global’s research into developing leaders has focused on creating the methodology and content of the Leadership Capacity Program™ to achieve significant outcomes in less than 90 days.
More than 650 senior leaders and executives from twelve countries have helped to make this a success.
LCP uses a strengths-based and decision-oriented evaluation approach in constructing a personalized leadership development framework that measures change and results in terms of intellectual capital and connectivity with a built-in feedback mechanism.
This approach monitors performance of outputs and evaluates outcomes that reflect change of trend or behavior (goals).
Artificial intelligent recommender systems assist organizations seeking to effectively connect employees who seek knowledge with those who have the necessary knowledge.
Value through sharing essential knowledge within the organization is embodied through the concept of connectivity.
Locating and measuring expertise is the challenge, as expert systems draw upon one’s social network in a people-centric approach.
A key attribute of a decision-oriented evaluation approach is that its organizer is, decisions. Its sole purpose is to provide a knowledge and value base for making and defending decisions.
Its strength is that it encourages the use of reflection and evaluation to plan and implement strategies to achieve desired outcomes. It also helps justify decisions and requires a necessary collaboration between an independent evaluator (coach) and decision-maker to avoid blind spots, bias, and influence of external pressures.
Therefore, the LCP approach measures the value and connection of a person’s intellectual capital against their behavior and desired outcomes; and ultimately, their performance.
Richards, D., et al. (2009). A Knowledge Mapping Approach to Facilitate Strategic Human Resource and Knowledge Management. 20th Australasian Conference on Information Systems. Melbourne, University of Wollongong Research Online: pp. 712-721.
Dr. Glenn Williams describes in greater detail the science behind the Leadership Capacity Program™ that validates its efficacy against its primary objective: to increase and transform leadership capacity.